Overview:

Thank you for shopping with Kreva Pure. We are committed to delivering your orders safely and efficiently across India.

Shipping Coverage

We currently offer shipping across most locations in India.

Delivery availability may vary depending on your location and courier service coverage.

Order Processing Time

Orders are typically processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

Delivery timelines may vary depending on the destination:

• Metro Cities: 3–5 Business Days
• Tier 2 & Tier 3 Cities: 5–7 Business Days
• Remote Locations: 7–10 Business Days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

From time to time, Kreva Pure may offer free shipping promotions on selected orders or products.

Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable).

Customers can use the tracking information provided to monitor the shipment status.

Delivery Delays

While we strive to ensure timely deliveries, delays may occur due to:

• Weather conditions
• Public holidays
• Natural disasters
• Courier partner issues
• Incorrect shipping information provided by the customer

Kreva Pure shall not be held responsible for delays caused by third-party logistics providers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address or contact information is provided, delivery delays or failed deliveries may occur.

Additional shipping charges may apply for re-delivery attempts.

Damaged or Missing Orders

If your package arrives damaged, tampered with, or if any item is missing, please contact us within 48 hours of delivery.

To assist with the investigation, customers may be required to provide:

• Order Number
• Photos of the package and product
• Description of the issue

Order Cancellation

Orders can only be cancelled before they are dispatched.

Once an order has been shipped, cancellation requests cannot be accepted.

Please refer to our Refund & Returns Policy for further details.

Contact Us

For shipping-related queries, please contact:

Kreva Pure

Email: support@krevapure.com

Website: www.krevapure.com

We appreciate your trust in Kreva Pure and look forward to serving you.